I believe staff at our Frimley mortgage office are well trained, efficient and knowledgeable. But these days that’s not enough.
This is an ever changing business, with new regulations coming out all the time.
So now we have introduced a regular session each Thursday to enable staff to be completely up to date with the latest changes and regulations.
This is a good thing for staff and clients. I want to make sure that all my staff are able to give first class advice, after all that is what our reputation is built on.
This is particularly relevant to any insurance or mortgage protection that is sold. You only have to watch the television adverts to see how lucrative it is for lawyers pursuing the lenders and some mortgage advisers following the mis-selling debacle.
So I want my staff to be fully up to-date and be able to answer all question on mortgage protection and to give good and proper advice.
If you have any questions relating to any aspect of mortgage protection or insurance, please call me for any advice.